Indescribable and unbelievable Bert’eau S.A. plumbing….

So there was a smell in the ground floor WC which we couldn't isolate. It seemed to be coming from the wash basin drain, so I occasionally poured some bleach down it and that temporally solved the problem.
Then the tap fitting started to become loose. Great I thought just a question of tightening the nut underneath

NOT A CHANCE. Berteau S.A had installed the pipe cover so close to the basin that I couldn't even see the underside of the tap let alone get a spanner to it. They had also 'siliconed' it to the wall all round so removing it would be quite a job. After a few months of the tap becoming more loose and the smell persisting I decided to remove the pipe cover to tighten the tap - it was starting to scratch the porcelain!

This is what I found....

A - The nut I wanted to tighten.
B - The mark of the silicone (not straightt) used to attache the cover.
C - Connection not tight, so water leaks...
D - ...and stagnated in the bottom of the pipe cover (hence the smell)
E - Indescribable finishing of the hot/cold and waste pipes.
E - the bracket (not holding the pipe cover) hanging loosely by 1 screw.

After send these photos to Induni an email was sent to Bert'eau telling them to contact me to arrange a time to fix it all.

I will keep you posted...